Billing Terms & Conditions

This Billing Terms and Conditions policy explains how payments and billing are handled by Diavino.

1. Accepted Payment Methods
To provide a secure and easy checkout experience, Diavino accepts the following payment options:

Credit and Debit Cards: Visa, MasterCard, American Express, Discover and Diners Club
PayPal
Apple Pay and Google Pay
Bank Transfers for bulk or special orders (contact us for instructions)

All payments are processed in CAD.

2. Payment Processing

Full payment is required at the time of purchase.
Orders are not shipped or processed until payment is received in full.
If a payment fails or is declined, the order will not be confirmed.

3. Pricing and Currency

All prices shown on Diavino are listed in CAD.
Prices may be updated at any time without prior notice.
Taxes and shipping fees, where applicable, are calculated at checkout.

4. Secure Payment Processing

Diavino uses SSL encryption and reputable payment processors to protect all transactions.
We do not store credit card numbers or payment information.

5. Refunds and Chargebacks

Refunds are issued according to our Refund & Return Policy.
Unauthorized or invalid chargebacks will be contested.
If you experience an issue, please contact us first at info@diavino.com so we can resolve it promptly.

6. Fraud Prevention

Diavino reserves the right to cancel or place a hold on any order suspected of fraud or unauthorized use.
For high-value purchases, we may request additional identity verification.

Questions?
Visit our FAQs page or contact our customer service team if you need further assistance.

Contact Information

" DIAVINO. " is a registered trademark in the United States and owned by
VIRALLAN LLC

Email: info@diavino.com

Phone: +16135184731

Adress: 30 N Gould Street, Sheridan, Wyoming, 82801, United States

Business Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday - Sunday: 9:00 AM - 2:00 PM

We aim to respond to your email within 24–48 hours on weekdays.